Xperts Smart / Solutions

Xperts Smart Connect

One place for every customer conversation — starting with WhatsApp, then Facebook, Instagram, website chat and email — with campaigns, automation and AI hand-off built on the same contacts.

In progress

WhatsApp, without the technical setup

Link a business WhatsApp number without an API key, a webhook, or a Meta developer console. Setup is being finished with Meta now.

In progress

One inbox for every channel

The Xperts Inbox keeps each business's conversations in one place. WhatsApp comes first; Facebook, Instagram, website chat and email follow.

Coming later

Approved message templates

Templated messages that meet WhatsApp's own policies, so your business communicates within the rules from day one.

Available now

Campaigns from the same place

Plan campaigns against the same contacts you talk to — no export/import between inbox and marketing. Sending turns on as channels connect.

In progress

Automation and AI hand-off

Set rules for after-hours messages and new leads, and configure Smart Agents with approved answers. They start responding once channels and AI are connected.

Available now

Your data, your business

Every conversation is scoped to your organization — nothing about your customers is ever visible across businesses.

Stay close to your customers

Bring every conversation into one place.

Start with a website and contacts today — Smart Connect grows with you as your channels come online.

Start with your business