System catalog
Pro

Communications

Unified Inbox

Bring supported customer conversations into one workspace.

What it adds

Give the team one place to manage conversations.

No-code setup

Configure the business rules with clear forms, toggles and choices rather than developer settings.

What you get

  • One place for customer conversations
  • Assignment, so nobody is answered twice or not at all
  • Open, mine, unassigned and closed views
  • Automatic replies outside your opening hours

What it needs before it works

  • · A connected channel for conversations to arrive on

Xperts shows you exactly which of these are still missing once the System is on a business, and never reports it as working until they are done.

Suits

Every business

Connects with

WhatsAppCRMAI Agents

Configure your system

Choose how Unified Inbox should work for your business

No code

Business rules

Interactive setup preview

These controls demonstrate how no-code configuration works. Use the real “Add system” action on this page to sign in, choose a business and persist the setup.

Installation concept

Choose how this system should work for your business
Xperts adds the required customer-facing experience
The workspace gets the matching management tools
Smart Studio can then adjust the wording and where it appears